ArtisticStyle 帮助与支持
最近更新：2026 年 10 月 10 日
积分怎么算？
- 普通创作每张扣 1 积分（以 App 内显示为准），开始生成时扣除；生成失败会自动退回，中途你主动停止的不退。
- 婚纱照套装在你确认后按页面显示的积分一次性扣除，会员享折扣。
- 自己买的积分永久有效；会员每个会员月赠送的积分只在当月有效。
换手机或重装后，积分还在吗？
积分保存在你的匿名账号里。使用同一个 Apple ID 并开启 iCloud 钥匙串，换手机或重装后会自动恢复；会员可以在「我的」→「恢复购买」找回。如果没有恢复，请发邮件并附上用户 ID。
生成失败了怎么办？
失败的作品积分会自动退回，可以点「再试一次」。如果一直失败，可能是照片不符合 AI 服务的内容要求，换一张照片试试，或者发邮件告诉我们。
怎么取消会员？
在 iPhone「设置」→ 你的名字 →「订阅」里取消。取消后到期前仍可使用，到期后不再续费。
怎么退款？
付款由 Apple 处理，请在 reportaproblem.apple.com 申请，是否退款由 Apple 决定。
怎么删除我的数据？
删除 App 会清除设备上的作品和设置。普通创作的照片和成品在生成结束、你取回后就会从后台删除（最多保留 7 天）。如需删除后台的账号和积分记录，请发邮件并附上用户 ID。
相关文件
ArtisticStyle Help & Support
Last updated: October 10, 2026
Questions or ideas? Email us: fengkuang058@gmail.com
For anything about credits or purchases, please include the User ID shown on the Me tab.
How do credits work?
- Each regular creation uses 1 credit (as shown in the App), charged when it starts. If it fails, the credit is refunded automatically; a creation you stop while it is being generated is not refunded.
- A wedding photo set is charged once, at the credit price shown, when you confirm it; members get a discount.
- Credits you buy never expire. The credits that come with each member month are valid only during that month.
Will I keep my credits on a new phone or after reinstalling?
Credits are kept in your anonymous account. With the same Apple ID and iCloud Keychain turned on, they come back automatically; members can also tap Me → Restore purchases. If they don’t come back, email us with your User ID.
A creation failed. What now?
Credits for failed creations are refunded automatically, and you can tap Try again. If it keeps failing, the photo may not meet the AI service’s content rules — try another photo, or email us.
How do I cancel membership?
Go to iPhone Settings → your name → Subscriptions. You keep membership until the end of the current period, and it won’t renew.
How do I get a refund?
Payments are handled by Apple. Request a refund at reportaproblem.apple.com; Apple decides on refunds under its policies.
How do I delete my data?
Deleting the App removes the creations and settings on your device. Photos and results of regular creations are deleted from our backend once the creation ends and your device has the result (after 7 days at most). To delete your account and credit records from our backend, email us with your User ID.
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